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With 30+ years of expertise within the IT industry, BluGrass Technologies is a trusted Managed Services Provider, offering a wide array of IT consulting and technical services across a multitude of industries. BluGrass’ services vary from Managed Services, Cloud Services, 24/7 IT Support, Cyber Security, Zero Trust Data, and Hardware and Software Solutions. BluGrass is headquartered in Dubai, UAE with representative offices in Lebanon, Jordan, KSA and Oman.
Our mission is to address our clients’ concerns with regards to digital disruptions, rapid technology changes, cyber threats and scarcity of resources within the IT industry.

Not only will the demands of your business IT be managed 24/7, you can focus without all the additional headaches that usually come with system issues and breakdowns. The advantages of using a managed service provider are huge, and we’ve got some of those listed for you below.

Our clients trust in us to boost their IT infrastructure’s efficiency through our superlative quality of work. In addition, our dedicated customer service team always ensures to offer our clients swift and precise solutions to neutralize any unanticipated problem or threat they may face.

Helping Businesses Grow

In the ever-growing era of digital transformation, we believe that enhancing a business’s IT operating model, will result in upscaling their customer’s and employee’s experience.
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Our Added Value

Always Striving to Provide Superlative Customer Experience

Helping to Drive Innovation

Improving Services Experience

Lowering Operational Cost

Fast Execution of Critical Projects

Case Studies

How we overcame a client’s challenges with our services and solutions.

01. Management

Complexity of managing different technologies at distributed sites

02. Costs

Costs of operation and outsourcing were increasing with time. System down times affecting revenues.

03. Human Resources

Difficulty in finding competent personnel.

Poor utilization of existing personnel.

04. IT Governance

Crucial assets missing, Standards not followed, Security breaches.

01. Management

Optimized and shared same assets among different subsidiaries and regions.

Provided Client with DR Services and Help Desk to ensure availability at all times.

Supplied tools to secure crucial points as security, load balancing etc..

02. Costs

Filled the technical gaps which could result in drop of performance.

Usage of the existing infrastructure / avoid resources waste.

Saved the client 30% on their total IT cost.

03. Human Resources

Optimized the usage of outsource team.

Provided remote support hence reducing hiring and operating costs.

04. IT Governance

Implemented COBIT and introduced different governance tools.

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